Obtaining License Information

Symptom:

Need detailed licensing information.

Problem:

How do I collect detailed licensing information?

Solution:

Smartupdate > “Licensing and Contracts” tab is the GUI client option of obtaining detailed license information. The licenses are arranged by device.

In order to obtain detailed license information, on the management server (may be same device as firewall in standalone deployment) run the command ‘cplic print’ and capture output. This is the required output for a support case when troubleshooting licensing issues. To print the signature also, then “cplic print -x”.

License information is not available in a cpinfo.

 

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