Spontaneous reboot, failure, or other random event
IPSO is becoming depreciated, so double-check that is the OS being ran before proceeding. I recommend searching for the ECST support article instead – (Jan2015 – JL)
Additional diagnostic information is needed, for this, we ask the customer to provide a copy of the output of CST,
CST is the Nokia Configuration Summary Tool. Collects all the info about a device and recent events, including core dumps, and puts it into a tar file and then renames it from .tar to .cst
After connecting to the command line as an adminstrator, enter “cst” and then follow the prompts. This will generate a compressed file (in the /admin directory) containing configuration details.
Please also get a copy of /var/log/messages
You may want to ZIP this file with a password before sending the file
The CST is often (nearly always) too large to send by email,