Configuration files for Juniper Firewall

Symptom:

If a client calls in for assistance on their Juniper Firewall (ISG/NS/SSG Series) device, it would be
good to get the configuration files first either via CLI, or by GUI.

Solution;

GUI:

If the device is Managed, you follow these steps, if not give the client
the walk-through:

Configuration Tab -> Update -> Config File -> Click “Save to File”

CLI:

Running this command outputs a lot of information. If you are using
hyperterm, make sure to turn on ‘Capture Text’ first (Transfer -> Capture
Text -> Point the .txt file wherever you want.)

Type in: get tech

End the Capture Text, or copy/paste all of the information that was listed
and save to a .txt file.

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