Configuraiton files for Juniper WX/WXC’s

If a client calls in asking for assistance on their WX/WXC, there
are a few files we need to ask the client.

Get Version of the device.

HTTPS Interface:

Copy of configuration of WXC:

Admin->Maintenance->Save Config

Export Data:

Admin -> Tools -> Export Data

Diagnostic File:

Admin -> Tools -> Diagnostic File

Flow Diagnostic:

Admin -> Tools -> Flow Diagnostic -> Download

(OPTIONAL) Packet Capture:

Admin -> Tools -> Packet Capture

Interface: Both

Size: (as much is as needed)

Max. Number of Packets: All

Snap Length: 1514 Bytes

Format: libpcap

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